Certifications and awards represent an important component of quality assurance and contribute to the ongoing management and continued development of our hospital.
Committed to Excellence
Our hospital has been certified by Quality Austria and has received the internationally recognized “Committed to Excellence” award.
In 2009, Goldenes Kreuz Private Hospital decided to use the EFQM Criteria in implementing its quality management system. These are used by around 30,000 companies from a wide range of business sectors worldwide to guide their ongoing assessment activities and encourage their continual improvement – the goal always being progress towards “excellence.”
In implementing this model, Goldenes Kreuz conducted a self-assessment incorporating concrete criteria that identified strengths and areas for potential improvement. This led to the development and implementation of three improvement projects.
These projects were evaluated in early 2012 by an independent validator on behalf of Quality Austria. In addition to presenting and discussing the projects, staff were interviewed with regard to the hospital’s implementation of the EFQM model.
The Goldenes Kreuz Private Hospital passed this external audit and received the internationally recognized “Committed to Excellence” award.
The EFQM model stipulates several “Levels of Excellence”: This certification indicates that the hospital achieved the highest of the EFQM model’s three possible tiers.
Certified Breast Health Center
The Goldenes Kreuz is the first and only private hospital in Austria with a certified Breast Health Center.
The initial assessment and certification in 2011 was carried out by Doc-Cert – an independent committee of experts from Switzerland. The prerequisites for certification include a series of demanding quality criteria that have to be checked and approved every year in a quality report. In addition, each Center is obliged to undergo a recertification audit every three years.
Experts from Doc-Cert accordingly visited the Breast Health Center on June 7 and 8 2017 to conduct a thorough evaluation.
The auditors found that the Center’s patients are provided with excellent treatment and care. This recent re-certification is evidence of the excellent standards and continuously improving quality at Goldenes Kreuz.
Bowel Cancer Prevention Quality Certificate
The Goldenes Kreuz offers a colonoscopy without discomfort as part of its bowel cancer prevention program. The procedure has been certified by the Austrian Society for Gastroenterology and Hepatology (ÖGGH) indicating that it is performed on site in our hospital in full accordance with the quality criteria defined by the ÖGGH.
Certified operating theater procurement facilities and tissue bank
The operating theater procurement facilities are certified to procure testicular tissue for use in in-vitro fertilization.
The Fertility Center is a certified tissue bank and a certified collection facility. It is therefore authorized to collect, preserve, store and distribute human cells and tissue for the purposes of in-vitro fertilization.