Coronavirus: Our protective measures

Coronavirus (SARS-CoV-2) and COVID-19

Measures to protect our patients and staff

Ensuring the highest possible level of safety for our patients and staff is a prime concern in our hospital. For this reason the following safety measures are still in place as a precaution:

Pregnancy and childbirth

The obstetrics department at Goldenes Kreuz is fully operational despite COVID-19, i.e. natural deliveries and Cesarean sections continue to take place every day.

Pregnant women coming to the hospital for prenatal care or childbirth must all pass through a checkpoint before admission, and will be screened for possible symptoms of COVID-19 (sudden onset of any of the following: coughing, fever, shortness of breath, without a plausible explanation). If you notice any such symptoms yourself, please contact us before you come to the hospital.

If it is too late for the woman to be transferred (e.g. heavy vaginal bleeding in the 36th week of week of pregnancy or later, or regular contractions close to the delivery date, with birth imminent) then admission and childbirth will proceed under strict compliance with all the relevant established safety measures. In particular, a swab will be taken immediately for rapid SARS-CoV-2 testing. (Results should be available within a few hours.) In such cases, a pediatrician will always be in attendance for the birth, and will discuss with the mother what happens next.


Entrance to the hospital is only possible via designated checkpoints, without exception. Hand sanitization is required and will be supervised by trained members of staff. Anyone wishing to enter the hospital, and who is not excluded from doing so by our access restrictions, will be assessed using a screening questionnaire and temperature check.

Face masks are mandatory

Both patients and visitors must bring their own protective mask to cover their mouth and nose and wear it in all areas of the hospital.

Coronavirus testing before inpatient stays

Patients who are scheduled for an inpatient stay in the hospital will be contacted in advance by phone, as a PCR test (using a nasal/throat swab) will be required before you come into the hospital. If the test is negative, you can be admitted as planned for your inpatient stay. If the test is positive, i.e. there is evidence of the virus, we will contact you to discuss what should happen next.

Fathers who wish to be present for a spontaneous delivery or a planned delivery (Cesarean section) and leave the hospital afterwards must not take a PCR test. Thereafter they are considered as visitors.

Fathers who wish to be present for a delivery and want to check-in with their partner (Superior room) must take a PCR test beforehand (price: € 150) and, providing the result is negative, will be permitted to stay with their partner after the birth. But if they leave the hospital premises, they will then be subject to the standard regulations for all visitors.

Fact sheet “What to do after your PCR test” (PDF)

Telemedicine and webinars

Information evenings and presentations on childbirth as well as prenatal courses and rehabilitation exercise classes will be held as webinars (in German). Some services are suspended until further notice.

Current visitor regulations

One visitor is permitted per patient

  • per day,
  • staying for a maximum of 60 minutes,
  • and only in either a private room or the designated visitor areas.
    TIP for postnatal mothers

Children under the age of 16 are not allowed to visit.

Visitors are required to give their name and the name of the patient at the checkpoint.

Staff checks

Our employees are obliged to inform their supervisors immediately if anyone amongst their personal contacts is suspected to be ill, is quarantined or unwell, so that the hospital can take the appropriate measures.

Information in the hospital and online

Information is provided in the hospital, on our website and via Facebook about the key protective measures and rules for conduct.

What to do if a coronavirus infection is suspected

  • If you have symptoms like fever, cough, a sore throat or shortness of breath

AND if, in the 14 days before these symptoms appeared,

  • you were in close contact with someone who has (or is likely to have) coronavirus
    you have visited a risk area,

please do NOT go to a hospital or doctor’s office; stay at home.
Call the health advice hotline 1450 to discuss what to do next.

Hotlines and links

1450 – Health advice hotline (only for symptoms such as fever, coughing, sore throat, shortness of breath)

0800 555 621 – Coronavirus Infoline provided by AGES (the Austrian Agency for Health and Food Safety) – for any general questions on coronavirus

Federal Ministry of Health: Coronavirus (German)
   Downloads in English

AGES: Coronavirus

Robert Koch Institute (RKI): Frequently asked questions about the coronavirus
   Information in English Infopoint Coronavirus
   Information in English

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