Tips for relatives

Relatives and trusted friends can be a great help to patients. Whether for psychological support. Whether to help keep an overview of all the information provided.

  • You are welcome to accompany the patient to medical consultations or discussions with the nursing team, and help the patient keep track of everything that gets mentioned.
  • Afterwards you can chat with the patient about any concerns he/she may have.
  • Please do not visit if you have a contagious illness – the immune system is weakened when people are unwell. In this case, please telephone the patient instead.
  • Please take care to wash your hands when you visit someone in the hospital. Hygienic hand sanitizing is the most effective way to prevent hospital infections. Please use the Steripower® contactless hand sanitizers installed in the Reception area and on every ward.
  • If you are not sure how you can best support the patient during his/her hospital stay, please ask the care team for advice.
  • After an operation, patients often need more rest than usual. If the patient has several relatives who would like to visit, please arrange this amongst yourselves in such a way that the patient has plenty of time to rest.
  • The medical team is not able to give information about the health of a patient to anyone else without the express permission of the patient. This means the patient must specify you by name if you are a trusted person who is entitled to receive any such medical information.